Our National Brand Is Known For Our Work

3/9/2023 (Permalink)

Who Knew a Small Paint Shop Would Grow Into SERVPRO - a Restoration Giant? 

It all started with a dream. When Ted and Doris Isaacson first launched SERVPRO in 1967, it was a painting business nestled in Sacramento, California. With a background in both cleaning and restoration however, the Isaacsons soon flourished their company into a franchisor of both cleanup and restoration specialists. After the first SERVPRO was franchised in 1967, the brand has never stopped growing. 

As a recognized national brand throughout the United States and Canada, each franchise is locally owned and operated including SERVPRO of Claremont / Montclair. You can trust that our expertise, experience and commercial equipment will give you peace of mind in any disaster. We are known to make any disaster look “Like it never even happened.” Give us a call at 909-399-9057 to schedule an appointment today.

Do you know where your main water shut off valve(s) is located?

3/3/2023 (Permalink)

So, do you? Learning how to shut off your home or business's main water line in an emergency can avoid costly water damage and save you lots of time, stress, and money. Over 110 gallons of water can flow out of a broken 1" pipe Every. Single. Minute. Do you see how knowing where, and knowing how to shut off the main water line as quickly as possible is so important? Good. Now, if you do not know where your shut off valve(s) are located, don't worry! You can always call your local SERVPRO branch to come locate, tag, and explain how to properly shut off the main water valve(s) for you. We will put a bright tag on it, so there is never confusion. With all the numbers you might need for a water related emergency. Call the number below to get your lines tagged with SERVPRO!

(909)399-9057

Know Where To Shutoff Water Valves

3/3/2023 (Permalink)

Shut off water valves in case of emergency.

Knowing where the shutoff valves are throughout your home and business can save you a whole lot of time and headaches. It is handy to know each one’s whereabouts, in case any flooding occurs or water overflow of any kind happens. It is also good to know how to turn off each of the valves, even if it is just for routine maintenance. We will go over some common valves you will find in your home or business and show you how to turn them off.  

The Meter - The meter is commonly found in residential homes towards the curb, near the street. It controls where your local city’s water begins and where it divides in your property. If you lift the lid, you will find the shut-off to the meter box, which controls the water of both the interior and exterior of the residence. This includes sinks, showers, sprinkler systems and pools, just to name a few.  

Main Service – Located at the “main service”, a water line goes up to the front of the house and connects to the hose bib or water spigot. If it can’t be found there, try looking in the garage too. Shutting it off will turn off the water inside your home, but not disturb irrigation outside.

Water Heater – The water in your water heater is given by the “main service” line. You can find the shutoff valve at the very top, next to the water flex lines.

Locating and shutting off the water supply is crucial if an emergency occurs. With a little bit of preparation, knowledgeable homeowners and business owners can have peace of mind.

Our Highly Trained Restoration Specialists can restore any home or business in Claremont and Montclair

3/3/2023 (Permalink)

SERVPRO of Claremont/Montclair is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Claremont/Montclair

SERVPRO of Claremont/Montclair specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When the Storm Passes, the Water Damage Stays

2/26/2022 (Permalink)

The rain and snowfall looked never ending for the mountain communities that make up Big Bear and Big Bear Lake, California. This is just a glimpse of the 1,000 homes that were affected by water damage, mud slides and mold. There was a lot of work to be done on this specific house including a pack out of all the contents both inside and out, removing all the mud that invaded the home from the mudslide, detail cleaning as well as a pack in of their personal belongings. This was no easy task to get this home back to the way it was, but nothing is impossible for our team. Our client was overjoyed with the results of her home and thanked us-the most valuable thing we cherish.

When a water damage emergency strikes, call the professionals at 909-399-9057.

Be Prepared During Storm Season

2/26/2022 (Permalink)

One thing we cannot control is the weather. And while Mother Nature has a way of making storms wreak havoc, there are a few things to keep in mind. Before the big storm hits, be prepared in case there is an outage:

• Check for any storm warnings and weather advisories
• Have a battery – powered radio handy for the latest news
• Keep a flashlight with new batteries close by
• Add a non-electric can opener
• Guarantee the flood supply of canned / packaged
• Open the refrigerator as little as possible during outages. This way food will last longer.
• Always keep a two-week water supply for every person in your household

If a storm has already hit, please reach out to us at 909-399-9057 so we can help you on what to do next.

How We Put The "Y" In Why SERVPRO?

2/18/2022 (Permalink)

The letter "Y" that fell and was then fixed

Do you ever just need a helping hand? Isn't it nice to be able to rely on your community to assist when they can. 

When one of our employees drove by this fallen letter on a building in our community he quickly and without question stopped by to help.

This is why you can rely on SERVPRO, our employees and team are the best in the game. On his way around town, our team-member stopped by and got his ladder out and fixed the sign for a local business building. 

We are there to help you during a disaster in your home our a quick fix just because! 

Call SERVPRO of Claremont and Montclair and you will always receive a professional and caring team.

Storm Damage In Our City

2/18/2022 (Permalink)

Storm Damage Aftermath

Recently our local city experienced high and fast winds and a large amount of storm damage.

High winds toppled down enormous trees all around the city and in major parks. The day after the storm ended it prompted a quick and public cleanup operation.

SERVPRO of Claremont and Montclair was busy and up to the job right away as there were many disasters to fix. Here we have a tree that fell down completely and was lifted up from its roots, this was just one of many trees that had fallen over. Our team worked hard and started helping, we removed the debris and tree and cleaned up the street. 

When disaster comes knocking, call us and we are there!

The 1-4-8 Rules of Service

2/18/2022 (Permalink)

Anything from mold in your home to a recent fire can be emotionally draining. Our SERVPRO of Claremont/Montclair team understands how traumatic it can be to deal with an emergency like this. We will help you get through this by always applying the 1-4-8 rules of service. In an event that there is water damage, fire damage or mold, our corporate office will reach out to us. Within one hour, our office team will get in contact with you to set up service. From there, our technicians will be on-site to start mitigation services. Within 8 business hours of our on-site arrival, our certified technicians will have inspected the premises and will have provided a thorough explanation of what we found and what the best next step is.   

The SERVPRO of Claremont/Montclair team strives to abide by these rules and to ensure that the damage is removed and restored fast and right the first time. If you have any questions regarding a restoration emergency, do not hesitate to give us a call at 909-399-9057. We are happy to help!

Time to Clean Up After High Winds

2/18/2022 (Permalink)

Tree Uplifting and Asphalt Rising Before/After

High winds lifted up large trees all around our local areas. Trees and debris fallen everywhere including right outside our offices. When this tree caused the asphalt around it to lift up we had a major job to do. 

Under the supervision of Dylan, the very experienced production manager of the team, every piece of debris was cleaned by our advanced cleaning equipment and we were able to help in the process and get the asphalt filled up again.

We have not had a job that was too big, and we did not have our customers fully satisfied. Give us a call at 909-399-9057 and see how we can guide you with your emergency.